If the computer has separate pink/green 3.5mm jacks for audio, use the longer included 3.5mm to pink/green PC cable. If the computer has a 4-pole 3.5mm jack (like many laptop computers), please use the shorter included 3.5mm to 3.5mm cable and will work for both audio and the mic. Rotate the wheel clockwise to the other position to mute the mic.

This aligns the dot on the wheel with the microphone icon by turning the wheel counter clockwise as pictured below:

When I switched over to a 3.5mm Headset, I can use it just fine as normal headphones but the microphone doesnt detect. I normally use a USB Headset, which works fine and detects under Playback Devices. If you are having issues getting the mic to work, please check that the wheel is set to the unmute position. 3.5mm Headset not picking up - Helios 300. The microphone mute control on the LS25 is located on the wheel on the right earcup. 3rd party cables, especially those with only 2 black rings will not work for the microphone. Give it a firm press to make sure it's inserted all the way.Īlso, please make sure you are using the cable that was included with the headset. BUY REPLACEMENT PARTS ORDER HELP SUBMIT A REQUESTįirst check to make sure that the 3.5mm cable is fully inserted into the left earcup and that the other end is fully inserted into your controller, mobile device, or computer. Alternative approaches to fix the microphony effect from your mic on your headphones Mic Picking Up Headphone Sound: Most Effective Solution Turn the Dolby sound off on your computer Most mics have cross-talking or grounding issues which cause channels to leak into each other, replacing the mic is.

Headset mic not picking up sound